We care for your privacy and we want to share with you everything we do with your personal data. Throughout Nutrium's Privacy Policy you will be able to check what rights you have at your disposal, what data we process and with whom we share it, the period for which the personal data will be stored, and much more.
We made sure that this Policy is as transparent, clear and concise as possible. It is important that you read it carefully and calmly since the privacy we guarantee is only as complete as your knowledge of it.
We also recommend the full reading of the Regulation 2016/679 of the European Parliament and of the Council, also known as the General Data Protection Regulation (hereinafter GDPR), where you can learn more on privacy and protection of personal data.
Healthium - Healthcare Software Solutions, S.A. (hereinafter "Healthium"), based at Rua Andrade Corvo, n.º 242, Sala 106, 4700-204 Maximinos, Braga, registered under the unique registration and identification number of legal entity 513 624 503, is the Controller of your personal data within the scope of the online nutrition consultation scheduling service.
It is also the company responsible for the development of Nutrium software in its various dimensions. This software allows for the simplification of the most complex tasks of the nutrition Professionals, such as planning, analysis and creation of food plans, nutritional calculations, management and information analysis, among other functionalities.
This Privacy Policy applies to all users of the website who use Nutrium's online appointment services from a patient's perspective ("User") via the web page https://nutrium.com/p/{professional}/schedule. Within this service, and exclusively within it, Healthium is considered, under the scope of the GDPR, to be the Controller of the personal data.
The collection and processing of data is fundamental to the functioning of Nutrium and, in particular, to the online appointment service. It's based on that data that our project is built and it's that informational core that allows us to provide you with a quality service, putting you in touch with the best nutritionists on the market and simplifying the booking of nutrition consultations. In this context, Healthium treats your data with the following purposes and legal basis:
For the purposes of processing that have as legal basis a legitimate interest of Healthium, you can request us our Legitimate Interests Assessment results at any time (only available for consultation in Portuguese and English).
Healthium will only store your data for as long as necessary to fulfill the purposes set out in this Policy or as long as required by applicable laws or regulations. User data is kept as long as the account is not deleted at his request. From that moment on all personal data is deleted permanently.
It is important to emphasize that Healthium is completely unrelated to the processing of personal data carried out by the Professional, therefore the deletion of data relating to the User's Nutrium account does not imply the simultaneous deletion of personal data processed by the Professional.
Some of your personal data may be processed by third parties who are not part of our internal team. We have limited these operations to the bare minimum needed to continue to operate efficiently and, although in many of the cases listed below there is no real transfer of data in the classic sense of the term, we're making available to you the list of potential third parties and the respective categories of data to which they might have access.
Where the transmission of personal data to third parties involves an international transfer of personal data, Healthium:
We want to ensure that your rights are fully respected.In situations where the automatic mechanisms already implemented do not allow us to fully guarantee these rights you can contact us through privacy@nutrium.com or dpo@nutrium.com.
The security of your data and the services we provide are one of our highest priorities. As such, we regularly review our platforms and servers to ensure that all measures are being taken to mitigate security risks, using the most current encryption, surveillance and auditing techniques. These measures may only reflect on our servers or, otherwise, have immediate impact on our platforms, such as increased password complexity, new SSL certificates, two-step verification, and more.
Healthium resorts, through the web application and Nutrium software, under the web domain https://nutrium.com or/and any of its subdomains, to the use of cookies in order to improveand understand how the platform is used. They also allow to recognize when someone uses the platform as well as to offer the user a positive browsing experience. By using the platform, both Professional and Client, accept that Healthium, may use cookies for these purposes or others, as described in the Privacy Policy. Cookies consist of small text files that are placed inside the computer, tablet or phone of the Professional and the Client with their permission.
Allow navigation on the website and use of its applications as well as allowing access to secure areas of the website. Without these cookies, services you have requested cannot be provided. Some cookies are essential to access specific areas of our website.
These cookies are used to analyze how users use the website and monitor the performance it’s performance. This allows us to provide a high-quality experience by customizing our offer and quickly identifying and correcting any problems that arise. For example, we use performance cookies to find out what the most popular pages are, what method of connection between pages is more effective, or to determine why some pages are receiving error messages. These cookies are used only for the purpose of statistical creation and analysis, never collecting personal information in the process.
These keep the user preferences regarding the use of the website, so that it is not necessary to configure the website for each new visit.
They measure the success of applications and the effectiveness of third-party advertising. They may also be used in order to customize a widget with the user data.
These remain stored, for a variable time, on the Internet browser of the devices you use to access it (PC, mobile and tablet) and they are used whenever the user makes a new visit to the website. They are typically used for direct navigation according to the user's interests, allowing us to provide a more customized service.
These are temporary and remain stored on your web browser until you exit the website. The information obtained allows us to identify problems and provide a better browsing experience.
As previously explained, cookies help you to get the most out of our site.
The vast majority of Internet browsers allow the user to accept, decline or delete cookies, in particular by selecting the appropriate settings in the software itself. This way, after authorizing the use of cookies, you can disable some or all of our cookies.
Nutrium's Privacy Policy is subject to constant and periodic review. As a result of legal developments, recommendations issued by the control authorities, or changes to our business model, among others, we may have to amend this Policy. We recommend that you visit this page regularly and keep up with the latest updates. We will notify you whenever we make substantial changes to this Policy that might jeopardize your rights.
If at the end of this reading you still have doubts or to exercise your rights, please contact us to:
or
Without prejudice to any claims that you may submit to Healthium or our Data Protection Officer through the contacts made available on this page, you may also submit a complaint to the Portuguese Data Protection Authority through the following contacts: